Hybrid Customer Service/Order Entry
David Role & Co.
, INC David Role & Co.
, INC Woburn, MA Woburn, MA Full-time Full-time $42,000 - $52,000 a year $42,000 - $52,000 a year 17 hours ago 17 hours ago 17 hours ago REMOTE/HYBRID Position - New England Area Customer Service responsibilities include, but not limited to:
- Order Entry - Work in several different MFG systems to enter customer orders in a timely and accurate fashion - General Price and Availability checks for our distributor partners - Expedite Orders - Answer phone calls and determine correct team member to assist the customer.
- Work with Inside and Outside Sales force to provide and maintain quality service levels to our customer that are above and beyond the norm for our industry - Develop a general understanding of our manufacturer's products and services and have the ability to use that knowledge to sell products into the electrical distribution channel.
- Develop and Maintain relationships with our customer base.
- Work with the Inside and Outside Sales force to grow our business with all manufacturers that we represent.
- Maintain customer pricing, SPAs, and job quotes to keep customer base competitive in the market.
- Assist Inside Sales with securing competitive feedback to help keep our customer base market competitive.
Qualifications - Excellent communication skills in English - Proficiency in data entry and customer service - Strong phone etiquette and interpersonal skills - Ability to perform outbound calling tasks effectively - Analytical skills to assess customer needs and provide appropriate solutions Job Type:
Full-time Pay:
$42,000.
00 - $52,000.
00 per year
Benefits:
401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance Work from home Experience level:
3 years Shift:
Day shift Weekly day range:
Monday to Friday No weekends Work setting:
Hybrid work Office Application Question(s):
Do you live in New England? Can you comfortably set up to work from home or would you need to work from an office? Work Location:
Hybrid remote in Woburn, MA 01801.
Estimated Salary: $20 to $28 per hour based on qualifications.
, INC David Role & Co.
, INC Woburn, MA Woburn, MA Full-time Full-time $42,000 - $52,000 a year $42,000 - $52,000 a year 17 hours ago 17 hours ago 17 hours ago REMOTE/HYBRID Position - New England Area Customer Service responsibilities include, but not limited to:
- Order Entry - Work in several different MFG systems to enter customer orders in a timely and accurate fashion - General Price and Availability checks for our distributor partners - Expedite Orders - Answer phone calls and determine correct team member to assist the customer.
- Work with Inside and Outside Sales force to provide and maintain quality service levels to our customer that are above and beyond the norm for our industry - Develop a general understanding of our manufacturer's products and services and have the ability to use that knowledge to sell products into the electrical distribution channel.
- Develop and Maintain relationships with our customer base.
- Work with the Inside and Outside Sales force to grow our business with all manufacturers that we represent.
- Maintain customer pricing, SPAs, and job quotes to keep customer base competitive in the market.
- Assist Inside Sales with securing competitive feedback to help keep our customer base market competitive.
Qualifications - Excellent communication skills in English - Proficiency in data entry and customer service - Strong phone etiquette and interpersonal skills - Ability to perform outbound calling tasks effectively - Analytical skills to assess customer needs and provide appropriate solutions Job Type:
Full-time Pay:
$42,000.
00 - $52,000.
00 per year
Benefits:
401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance Work from home Experience level:
3 years Shift:
Day shift Weekly day range:
Monday to Friday No weekends Work setting:
Hybrid work Office Application Question(s):
Do you live in New England? Can you comfortably set up to work from home or would you need to work from an office? Work Location:
Hybrid remote in Woburn, MA 01801.
Estimated Salary: $20 to $28 per hour based on qualifications.
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