Inside Sales Administrator
Atlantic Plywood corp Atlantic Plywood corp Woburn, MA Woburn, MA Full-time Full-time $45,000 - $52,000 a year $45,000 - $52,000 a year The Inside Sales Administrator will have a key role in helping us to achieve our aggressive sales goals.
This individual will provide support for our Outside Sales Team and Product Specialists ensuring impeccable, all-around customer service.
Candidates should be goal-oriented and have a strong knowledge of customer service best practices.
We are seeking someone who thrives on a team and is committed to success.
Responsibilities:
Work with sales staff in creating and issuing responses for requests for quotes and orders using standard price and delivery terms while maintaining profit margins Responsible for processing customer orders - reviews for correct price, part number, configuration and description Manage standard customer inquiries concerning order status, ship dates, price quotes, availability and related questions Support and work with sales/product specialists to ensure timely delivery, pricing, payment, etc.
Receive incoming sales calls for business products and handle will calls at local branch Process customer/vendor returns and price corrections Maintain and update customer information in CRM system Perform other duties as assigned by management.
Qualifications:
B.
S.
degree in Marketing, Sales, or relevant field preferred Proven work experience as a Sales Administrator or relevant role.
Experience with Salesforce or similar CRM preferred Strong knowledge of sales performance metrics Outstanding organizational and multitasking skills Excellent communication and customer service skills Team-player mindset with high level of dedication Job Type:
Full-time Pay:
$45,000.
00 - $52,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Tuition reimbursement Vision insurance Experience level:
1 year 2 years Shift:
8 hour shift Morning shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Woburn, MA 01801:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
This individual will provide support for our Outside Sales Team and Product Specialists ensuring impeccable, all-around customer service.
Candidates should be goal-oriented and have a strong knowledge of customer service best practices.
We are seeking someone who thrives on a team and is committed to success.
Responsibilities:
Work with sales staff in creating and issuing responses for requests for quotes and orders using standard price and delivery terms while maintaining profit margins Responsible for processing customer orders - reviews for correct price, part number, configuration and description Manage standard customer inquiries concerning order status, ship dates, price quotes, availability and related questions Support and work with sales/product specialists to ensure timely delivery, pricing, payment, etc.
Receive incoming sales calls for business products and handle will calls at local branch Process customer/vendor returns and price corrections Maintain and update customer information in CRM system Perform other duties as assigned by management.
Qualifications:
B.
S.
degree in Marketing, Sales, or relevant field preferred Proven work experience as a Sales Administrator or relevant role.
Experience with Salesforce or similar CRM preferred Strong knowledge of sales performance metrics Outstanding organizational and multitasking skills Excellent communication and customer service skills Team-player mindset with high level of dedication Job Type:
Full-time Pay:
$45,000.
00 - $52,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Tuition reimbursement Vision insurance Experience level:
1 year 2 years Shift:
8 hour shift Morning shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Woburn, MA 01801:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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